If you are having trouble viewing the video tutorials then try the following steps in order:


1. Try viewing the tutorials using a different web browser. For example, if you are using Safari, then try Firefox and/or Google Chrome. This step resolves 90% of video issues.

2. Disable adblock plugins/extensions if you are using them. These can sometimes disable content in the lightbox window.

3. Force Safari to use the HTML5 player. Go to Safari's Preferences and click on the Security tab. Uncheck the "Enable plug-ins" option and close the Preferences window. Refresh the page in your browser and try viewing the tutorial again.

3. Reinstall the Flash player. Visit the Adobe Flash Player site to download and reinstall the Flash plugin. Restart your browser after reinstalling Flash, then try viewing the tutorial again.

4. Right-click the tutorial link and choose Open in New Tab. This will bypass the lightbox window and take you directly to the video player.

5) If none of the above steps work, and you have access to another computer (or iPad), log-in to RapidWeaver Classroom from the other computer and try to view the video tutorials. If you are able to successfully view them then that means the issue is isolated to the problematic computer.

Still having trouble? Contact me using the form below.


*


*


*



*


*



*




*


*




Build great Websites
Become a RapidWeaver expert
Know the available tools
Gain confidence FAST
Control your own website
© 2008 - 2011 RapidWeaver Classroom | Contact | Sitemap